Keurig Mini Brewer – Black

Review by Rudy
Rating:
For the two of us, drinking coffee at different times, a one-cup brewer – fresh coffee brewed in 2 minutes is just right. Finding a brewer that delivers small full flavored servings is quite another story; the Keurig mini plus seemed to have been the end of a long search, at last. Great-tasting and consistently flavored coffee with the single serving K-cup cartridge; brew strength adjustable to your liking by varying the amount of water (6, 8 or 10 oz) poured into the reservoir. PERFECT 5-star product, albeit not overly intuitive [ie, read the manual], but worth the few minutes setting it up properly.

Wonderful … until day 20 when lifting the brew handle failed to empty the water reservoir into the boiler element: ie, NO coffee. Performed all the manual’s suggestions, including cleaning the outlet valve with a paper clip, emptying the boiler, running vinegar through (which didn’t work because the boiler could not fill), and even resetting the electronics.

Fortunately, customer service was both friendly and helpful; after verifying that above steps failed to correct the malfunction, they immediately FedEx’d a new (not refurbished) replacement with optional no-cost at-home pickup of the replaced unit to diagnose the defect.

Very pleased both with the fine cup of coffee, and with the swift painless problem resolution; very displeased that a hundred and thirty bucks household item lasted no more than 20 days (about thirty cups total).

Review by Yarii
Rating:
I have this Keurig in my office at work. It’s perfect for my once-a-day cup of coffee so I can wake-up in the morning.

I received my new Mini Plus as a warranty replacement for my Keurig Mini Model B30. Keurig’s customer service is wonderful, they immediately sent me a new Mini Plus to replace my B30 as they are no longer being made.

I liked the old Mini better until it quit working. (The pump went out on it after just 3 months). This Mini Plus seems to be built more cheaply than the Mini, but I guess time will tell how long this one lasts.

I also have a problem with the lights flashing at times they should not. For instance, you will see the water lid flashing when it should not be flashing. I know I should contact Customer Service with this, but right now as long as I’m getting a cup of coffee out of it, I’m satisfied.

The Mini Plus has some different features. It has a storable cord, but it doesn’t retract on its own, you have to push it in. You need to be careful though, I pushed it in all the way with only the plug sticking out, and it was hard to pull the cord out the next time I used it.

The new Mini Plus also has 3 different fill levels: 6 ounces, 8 ounces, and 10 ounces. The reservoir does not store water, you must add water each time you brew a cup.

I think the 3 water levels is somewhat confusing. It’s hard to see where the correct level should be when pouring the water in. I called Keurig and you are supposed to fill the water until it shows up inside the cut-out of the coffee cup, depending on how many ounces you use. It’s so dark inside the reservoir it’s hard to see. The Keurig representative told me it’s easier to fill a measuring cup with the correct amount and pour it in!

A 5″ tall cup is your limit with this brewer, and to use the 5″ cup, you have to remove the drip tray. This Mini Plus seems to brew a hotter cup of coffee.

I’m hoping this one will grow on me. So far, I’m not in love with it, but it will have “to do” since it’s better than stopping at McDonalds for a mocha every morning. And cheaper too.